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Help & FAQ

How do I remove something from my cart?
A. Set the quantity of the item to 0, then click update cart.

Can I recieve an itemized proposal of my cart before I purchase?
A. Yes - click "proposal" and choose how you'd like to recieve it.

I've changed the amount of items in my cart, but when I proceed, they revert.
A. Make sure you click "update cart" before proceeding through checkout.

Still need help?
No worries. You can chat with us (a real person - not an automated bot) using the Live Chat tab at the bottom of the page. You can also call us directly at (804)-419-0900.

We have teamed up with Bread to offer easy financing – without a catch. There are no origination fees or prepayment penalties. Provide some basic information and get a real time decision to split your purchase into 12, 18, or 24 monthly payments* or even break up your purchase between a credit card and financing.

Through our partner, Resolve, you can now conveniently fund your Velocity Micro system with no payments and no interest for 30 days. There is no fee to apply, approvals are quick, and your line can be funded immediately for purchases you need to make today.

Business Proposals

Need to share the configurations you've selected with the office? Click on "proposal" to generate an itemized proposal of everything in your cart to share with your business.

Need something you couldn't find?
No worries. You can chat with us (a real person - not an automated bot) using the Live Chat tab at the bottom of the page. You can also call us directly at (804)-419-0900.