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Velocity Micro offers a 30 day money back guarantee on all of our systems purchased directly from Velocity Micro. You can return the system for any reason if not completely satisfied within the first 30 days of ownership. You must contact us before you attempt to the return product(s) to obtain a Return Merchandise Authorization Number (RMA) for you to include with your return. Returns are not possible after this period.

All systems purchased are subject to a 20% restocking fee if returned for a refund.

All returned merchandise must be accompanied by its original packaging, accessories and manuals. You must contact Velocity Micro customer support for an RMA# prior to return of merchandise. Defective merchandise will be replaced with a like item, upon return of the defective merchandise.

Warranty only applies to systems sold directly by Velocity Micro or an authorized dealer. 30-Day money back guarantee only applies to systems sold directly by Velocity Micro.

    EXCLUSIONS: There is no return for refund for any of the following:
  1. Specialized/Branded Keyboards or Mice (such as Razer or Corsair)
  2. Speakers
  3. Monitors
  4. Add On Software such as MS Office, Norton AV, or other which is serialized and requires activation
  5. Any special or custom ordered component or item (not listed in the configuration options)