Velocity Micro's award winning Customer Care, the premier source for information on your Velocity Micro PC. To help answer your questions and address support issues, our team of experts have compiled this library of walk-throughs, downloads, and FAQs. This information is updated, expanded, and refined on a daily basis to ensure you have the very latest information available.
Normally, Yes. Contact a sales associate at (804) 419-0900, option 1 to discuss upgrades/changes to your order. Please keep in mind that changes made too close to your system's ship date may delay shipping and/or incur fees.
Special orders are done on a case-by-case basis depending on availability. Contact a sales associate at (804) 419-0900, option 1 for a custom quote.
You only pay sales tax if you live in Virginia. A 6% sales tax applies to Virginia residents only; the amount will appear separately on the checkout page once you enter in your address.
Velocity Micro does offer volume discounts for purchases of 3+ units as well as semi-regular sales events. For details, contact our sales team at (804) 419-0900 opt. 1.
Velocity Micro offers financing through the following options:
At the top of any page on our site, you'll find the Order Status button. Click this to be taken to the Order Status page, where you will enter in your order number and email address (you'll need both). Click Get Status and you'll be given a detailed description of what stage your order is in.
Yes, you may view the BBB Reliability Report for Velocity Micro by clicking here.
Currently, Velocity Micro does sell some components and parts from time to time on both eBay and Amazon. There are a variety of items available and they change often, so bookmark the sites and check back frequently.